Product information

All our products are custom made and we only use high quality garments and products. Please always check the size guide for each product that is included in the product description to ensure that you order the correct size. We ship from the USA and EU. 

 

DAMAGED ITEMS:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!

WRONG SIZE:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. If you'd like a different size, get in touch with us at info@poollegends.se  and we'll let you know what your next steps are.

PRODUCTS AND FULFILLMENT

We only use high quality products that are hand selected and tested. Our production partner have top modern state of the art production printing facilities in the US and EU. Please allow 3-7 days for fulfillment.

PRINT CARE INSTRUCTIONS

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners.Tumble dry low, or hang-dry for longest life.Cool iron inside-out if necessary. Do not iron decoration.Do not dry clean.
 

DISCLAIMER ABOUT DIRECT TO GARMENT

You may notice an off-white residue and vinegar smell on your apparel. Don't worry! It's from a fixation agent applied during printing and it's not permanent. Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It's needed so ink bonds with the fabric. Without it, ink would flake off the garment. You can think of it sort of like applying a primer before painting a wall. The fixation agent can sometimes leave a faint square imprint around the print, and other small white marks on the garment. Your DTG apparel might also have a vinegar smell that gets stronger the longer it's in the poly bag packaging. The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash. If the discoloration is prominent, the quality control team will include a card explaining that it's from the fixation agent.